Please note that this position is
no longer available.
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Account Manager
Chicago, IL or Remote
About the role
Hinda Incentives is seeking a seasoned Consumer Loyalty Rewards Account Manager. In this role, you will be responsible for providing leadership oversight to internal and client team members, developing, managing, and discovering opportunities within new and existing key/major account relationships, and growing revenue and margin in these accounts. Successful candidates will have experience in working with client executives and will understand the nuances of consumer loyalty marketing.
As part of your primary responsibilities, you will:
- Manage the overall business relationship for assigned key/major accounts.
- Develop and implements strategic sales plans to accommodate corporate goals.
- Review market analysis to determine customer needs, price schedules, and discount rates.
- Review program results, comparable program results and makes recommendations on a regular basis with assigned key accounts.
- Collaborate with internal team concerning sales recommendations for client or platform specific improvements or enhancements.
- Advise partners and clients concerning sales recommendations for improvement or enhancement and manages the MBR and QBR processes.
- Represent company at trade association meetings, client, and prospect events, to promote products and solutions.
- Assist or lead the process with other departments within organization to prepare request for proposals, quotations, statements of work, non-disclosure agreements, confidentiality agreements and other technical publications.
- Direct product and market research and development as assigned.
- Strategically lead program and project teams. Functions as the ‘voice of the customer’
- Monitor and evaluate the activities and products of the competition.
This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.
To be successful in this role, you will have:
- Bachelor's degree (B. A.) or equivalent; or 4+years related experience and/or training; or equivalent combination of education and experience.
- Exemplary role model and leadership skills
- Lead and negotiations' skills, to provide the model for success for the whole team; presentation, quality, communication processes and skills, etc. Reflects being the “best” and/or extraordinary in their role for both the account and the company. Assumes and executes leadership.
- Professionalism: In all ways presents themselves, company and solutions in a manner that any account and internal team would find extraordinary. Respects others as a matter of everyday life practices.
- Communication: Effectively conveys information and expresses thoughts and facts. Demonstrates effective use of listening skills and displays openness to other people’s ideas and thoughts.
- Customer-centric: Places the customer at the center of the business universe. Listen to the customer and response appropriately and in a timely manner. Appreciate the importance of the relationship for all parties.
- Fiscally responsible: Manages organizational and customer finances as their own. Negotiates client agreements to ensure company margin goals are met.
- Measure efforts and progress: Maintains tracking to support their actions/reactions necessary to achieve corporate and client goals and objectives.
- Willing to take charge and embrace change: Appropriately offers alternative solutions to challenges. Always thinks how to improve via team collaboration to resolve issues so they do not recur. Respects inputs / ideas of others (customers and our organization) when they may differ in perspective.
- Take action: Action oriented to get things done and resolved via utilizing problem solving and leadership skills. Works towards timelines, goals and expectations.
Working Conditions
Remote in-home “virtual office” working environment that must be conducive to productivity in performing the roles & responsibilities of this job.
Travel: 10% of the time. Will vary based on client and company demands.
Why join the Hinda Incentives team? Top reasons to consider aligning your career with our company.
- We have a great team, and we work hard together toward common goals and with a passion for excellence.
- We value your contribution to our success and provide a competitive salary as well as a complete recognition and rewards program!
- We care about your health and well-being and offer an employee assistance program, extended health care benefits, dental and vision benefits and long and short-term disability coverage.
- Hybrid or work from home arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.
- Ongoing training throughout the year as well as inspiring leaders and colleagues who will lift you up and help you grow
- Dynamic and fast-paced environment
- A day off which promote community involvement
- If based in Quebec, you will be able to access our telemedicine services, preferential banking service, Collective RRSP. If in the US, we offer a complete 401K program.
- We value Security, which is why we require applicants to complete a background check assessment.
We understand that there will be a learning curve as you get up to speed with our business. At the same time, we’re looking for Account Manager who is eager to jump into their role, working independently while also serving as a strong team member. Those who excel here are curious and enjoy learning and growing on an ongoing basis. Do you have the profile we're looking for? Apply now to join our team!
(*) Only successful candidates will be contacted. We will consider your CV for other positions.
About the role
Hinda Incentives is seeking a seasoned Consumer Loyalty Rewards Account Manager. In this role, you will be responsible for providing leadership oversight to internal and client team members, developing, managing, and discovering opportunities within new and existing key/major account relationships, and growing revenue and margin in these accounts. Successful candidates will have experience in working with client executives and will understand the nuances of consumer loyalty marketing.
As part of your primary responsibilities, you will:
- Manage the overall business relationship for assigned key/major accounts.
- Develop and implements strategic sales plans to accommodate corporate goals.
- Review market analysis to determine customer needs, price schedules, and discount rates.
- Review program results, comparable program results and makes recommendations on a regular basis with assigned key accounts.
- Collaborate with internal team concerning sales recommendations for client or platform specific improvements or enhancements.
- Advise partners and clients concerning sales recommendations for improvement or enhancement and manages the MBR and QBR processes.
- Represent company at trade association meetings, client, and prospect events, to promote products and solutions.
- Assist or lead the process with other departments within organization to prepare request for proposals, quotations, statements of work, non-disclosure agreements, confidentiality agreements and other technical publications.
- Direct product and market research and development as assigned.
- Strategically lead program and project teams. Functions as the ‘voice of the customer’
- Monitor and evaluate the activities and products of the competition.
This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.
To be successful in this role, you will have:
- Bachelor's degree (B. A.) or equivalent; or 4+years related experience and/or training; or equivalent combination of education and experience.
- Exemplary role model and leadership skills
- Lead and negotiations' skills, to provide the model for success for the whole team; presentation, quality, communication processes and skills, etc. Reflects being the “best” and/or extraordinary in their role for both the account and the company. Assumes and executes leadership.
- Professionalism: In all ways presents themselves, company and solutions in a manner that any account and internal team would find extraordinary. Respects others as a matter of everyday life practices.
- Communication: Effectively conveys information and expresses thoughts and facts. Demonstrates effective use of listening skills and displays openness to other people’s ideas and thoughts.
- Customer-centric: Places the customer at the center of the business universe. Listen to the customer and response appropriately and in a timely manner. Appreciate the importance of the relationship for all parties.
- Fiscally responsible: Manages organizational and customer finances as their own. Negotiates client agreements to ensure company margin goals are met.
- Measure efforts and progress: Maintains tracking to support their actions/reactions necessary to achieve corporate and client goals and objectives.
- Willing to take charge and embrace change: Appropriately offers alternative solutions to challenges. Always thinks how to improve via team collaboration to resolve issues so they do not recur. Respects inputs / ideas of others (customers and our organization) when they may differ in perspective.
- Take action: Action oriented to get things done and resolved via utilizing problem solving and leadership skills. Works towards timelines, goals and expectations.
Working Conditions
Remote in-home “virtual office” working environment that must be conducive to productivity in performing the roles & responsibilities of this job.
Travel: 10% of the time. Will vary based on client and company demands.
Why join the Hinda Incentives team? Top reasons to consider aligning your career with our company.
- We have a great team, and we work hard together toward common goals and with a passion for excellence.
- We value your contribution to our success and provide a competitive salary as well as a complete recognition and rewards program!
- We care about your health and well-being and offer an employee assistance program, extended health care benefits, dental and vision benefits and long and short-term disability coverage.
- Hybrid or work from home arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.
- Ongoing training throughout the year as well as inspiring leaders and colleagues who will lift you up and help you grow
- Dynamic and fast-paced environment
- A day off which promote community involvement
- If based in Quebec, you will be able to access our telemedicine services, preferential banking service, Collective RRSP. If in the US, we offer a complete 401K program.
- We value Security, which is why we require applicants to complete a background check assessment.
We understand that there will be a learning curve as you get up to speed with our business. At the same time, we’re looking for Account Manager who is eager to jump into their role, working independently while also serving as a strong team member. Those who excel here are curious and enjoy learning and growing on an ongoing basis. Do you have the profile we're looking for? Apply now to join our team!
(*) Only successful candidates will be contacted. We will consider your CV for other positions.
