International Analyst
IL - Chicago
This position is primarily responsible for buying merchandise, commodities, and products, for resale to consumers at the wholesale or incentive level, including both durable and nondurable goods in the International Markets. Translation management, copywriting, sales and client support, special order processing, and sales material updates.
Key Responsibilities
Daily maintenance of International Catalogs including discontinues, price changes, add-ons or substitutions
Managing Vendor Relationships including T&Cs, service levels, order issues etc.
Track orders and follow up with vendors regarding any issues
Processing/formatting and approval of all international invoices
Processing of international quotes – item selection based on parameters for standard catalogs – pricing of all API International catalogs
Management of global partner relationships – includes interfacing with IT when necessary, all customer service issues, RFPs etc.
Submit status reports on an as needed basis
Monthly Catalog Updates
Assisting International Buyer/Dropship Supervisor on various projects
Other Duties as assigned
Qualifications
Minimum Requirements:
Bachelor's degree (B. A.) in a related field or two or more years related experience and/or training preferred
- To perform this job successfully, an individual should have knowledge or be familiar with MS Excel, MS PowerPoint, MS Word
Desired Behaviors
Analytical - Synthesizes complex or diverse information.
Problem Solving - Identifies and resolves problems in a timely manner.
Project Management - Coordinates projects.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs.
Interpersonal - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.
Team Work - Balances team and individual responsibilities; Gives and welcomes feedback.
Quality Management - Demonstrates accuracy and thoroughness.
Ethics - Works with integrity and ethically.
Adaptability - Adapts to changes in the work environment.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions.
Initiative - Seeks increased responsibilities; Asks for and offers help when needed.
Process Documentation – Ability to document processes
Planning/Organizing - Uses time efficiently.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
Quality - Demonstrates accuracy and thoroughness.
Desired Outcomes
Effective communication with managers and employees
Project management in an efficient and timely manner
Data accuracy and confidentiality
Successful and effective team work
Meet or exceed all daily, weekly and monthly deadlines
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position may qualify for a remote work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this Job, the employee is regularly required to sit, talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand.
This position is primarily responsible for buying merchandise, commodities, and products, for resale to consumers at the wholesale or incentive level, including both durable and nondurable goods in the International Markets. Translation management, copywriting, sales and client support, special order processing, and sales material updates.
Key Responsibilities
Daily maintenance of International Catalogs including discontinues, price changes, add-ons or substitutions
Managing Vendor Relationships including T&Cs, service levels, order issues etc.
Track orders and follow up with vendors regarding any issues
Processing/formatting and approval of all international invoices
Processing of international quotes – item selection based on parameters for standard catalogs – pricing of all API International catalogs
Management of global partner relationships – includes interfacing with IT when necessary, all customer service issues, RFPs etc.
Submit status reports on an as needed basis
Monthly Catalog Updates
Assisting International Buyer/Dropship Supervisor on various projects
Other Duties as assigned
Qualifications
Minimum Requirements:
Bachelor's degree (B. A.) in a related field or two or more years related experience and/or training preferred
- To perform this job successfully, an individual should have knowledge or be familiar with MS Excel, MS PowerPoint, MS Word
Desired Behaviors
Analytical - Synthesizes complex or diverse information.
Problem Solving - Identifies and resolves problems in a timely manner.
Project Management - Coordinates projects.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs.
Interpersonal - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.
Team Work - Balances team and individual responsibilities; Gives and welcomes feedback.
Quality Management - Demonstrates accuracy and thoroughness.
Ethics - Works with integrity and ethically.
Adaptability - Adapts to changes in the work environment.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions.
Initiative - Seeks increased responsibilities; Asks for and offers help when needed.
Process Documentation – Ability to document processes
Planning/Organizing - Uses time efficiently.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
Quality - Demonstrates accuracy and thoroughness.
Desired Outcomes
Effective communication with managers and employees
Project management in an efficient and timely manner
Data accuracy and confidentiality
Successful and effective team work
Meet or exceed all daily, weekly and monthly deadlines
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position may qualify for a remote work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this Job, the employee is regularly required to sit, talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand.
Hinda Incentives is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at asysimwange@engage2excel.com.
