You combine your background in credit and collections with strong communication skills and the ability to work effectively with internal and external clients and contacts. You enjoy independently taking ownership of your responsibilities while also serving as a strong team member in a deadline-driven accounting environment. If that describes you, the role of AR Analyst offers you some great opportunities. You will:

• Make an impact on credit and collections as an important part of a seasoned accounting team. People enjoy working in our family-oriented environment as demonstrated by our high number of long-tenured employees. You'll enjoy strong training, mentorship and support.
• Work in a hybrid role where you'll enjoy flexibility and work / life balance. The majority of the time you'll work out of your home office (we'll provide a laptop) with some in-office work in Chicago required (to be determined). We'll also consider strong applicants near Mooresville. Quick question for you - click here
• Earn a competitive wage and excellent benefits at an employee-centric organization. Our business is employee engagement, incentives and rewards which extends to our internal team. We value our employees and the work they do.
• Enjoy variety as you wear multiple hats. Unlike large corporate organizations requiring you to do the same thing daily, your days will never be exactly the same. You'll have ad hoc projects, work with other teams, such as Sales, interact with multiple leaders and clients, and hold diverse responsibilities.
• Showcase your potential and expand your reach as you first learn the Chicago client base then support high-volume Mooresville, NC operations when you're ready. 

Engaging the people most important to your business. For over 50 years, Hinda has been helping clients engage, inspire, and reward employees and customers. Our expertise, resources, and support help companies grow sales, engage employees, and create loyal customers. We succeed when our clients do, and we ship over 1 million awards each year to people who deserve recognition for their outstanding accomplishments.

As AR Analyst, you will be responsible for the receivables processes related to the cash application of premiums and direct bill receipts, timely discrepancy resolution, aged receivable analysis and preparation of reports as needed. You will provide support to the AR Credit and Collections team and other accounting functions with an emphasis on customer service, research, analysis and problem resolution. Your workflow will include ongoing duties and ad hoc requests. Specifically, you will: 

• Research, reconcile and post cash receipts daily.  Quick question for you - click here
• Research and resolve client inquiries and disputes.
• Provide maintenance of designated AR accounts, including accountability for reducing delinquency, keeping record of charges and payments, etc.
• Generate and coordinate client weekly reporting or billing.
• Strategically work with clients in collecting and processing payments, working closely with internal departments, including Sales, to resolve billing issues.
• Review and organize collection workload according to degree and amount of delinquency to effectively collect past due balances.
• Provide customer service regarding collection issues, review and maintain accounts for credit limits, resolve invoice discrepancies and short payments.

In addition, you will:

• Enlist the efforts of Sales and senior management and other internal departments when necessary to accelerate the collection process.
• Communicate and follow up effectively with internal departments regarding customer accounts on a timely basis. Maintain accurate records in databases and provide reports on activities as needed.
• Monitor, analyze and release orders daily in accordance with policy requirements.
• Evaluate customer records to recommend payment resolution based on historical trends and purchase activity.
• Run credit checks on potential clients and review financial data. Escalate problematic checks with sales organization. Update databases with credit information.
• Perform other duties as assigned, including but not limited to Sales Tax returns and freight claims.

To thrive and excel in this role, you will bring strong organizational, analytical and problem-solving skills combined with strict attention to detail and accuracy. To be a strong fit for the Accounts Receivable Analyst opportunity, you will have:

• An associate's degree in Accounting or a related field and some professional experience OR 4-5 years of experience in credit and collections  Quick question for you - click here
• Solid computer skills including MS Office, particularly Word and Excel (formulas, reporting, VLOOKUPS, pivot tables, etc.); experience with JD Edwards is a plus
• Effective written and verbal communication skills to compose emails and work with clients and internal team members (managers and employees)
• Accurate data entry and 10-key ability
• Ability to work independently and in a fast-paced, team-oriented environment
• Ability to maintain strict confidentiality
• Legal authorization to work permanently in the United States for any employer

Additionally, you will be able to work well under deadline pressure and within time constraints while maintaining a high level of service. You will use your problem-solving skills to identify solutions and resolve issues, and your communication abilities to serve as an effective member of a talented and tenured team, and to interact professionally with clients.