Accounts Receivable Specialist
Location Flexible
The Accounts Receivable Specialist is responsible for the receivables processes related to cash application of premiums and direct bill receipts, timely discrepancy resolution, aged receivable analysis and preparation of reports as needed. Provides support to AR Credit & Collections team and other accounting functions with an emphasis on customer service, research, and analysis and problem resolution.
Key Responsibilities
- Research, reconcile and post cash receipts daily as received.
- Research and resolve client inquiries or disputes.
- Maintenance of designated AR accounts, including accountability for reducing delinquency, keeping record of charges and payments etc.
- Generate and coordinate client weekly reporting or billing.
- Review and organize collection work load according to degree and amount of delinquency to effectively collect past due balances.
- Strategically work with clients in collecting and processing payments,and working closely with internal departments and Sales Team to resolve any billing issues.
- Provide customer service regarding collection issues, review and maintain accounts for credit limits, resolve invoice discrepancies and short payments.
- Enlist the efforts of sales and senior management and other internal departments when necessary to accelerate the collection process.
- Communicate & follow up effectively with internal departments regarding customer accounts on a timely basis. Maintain accurate records in databases and provide reports on activities as needed.
- Monitor, analyze and release orders daily in accordance with policy requirements.
- Evaluate customer records and recommend payment plans based payment history, and purchase activity.
- Run credit check on potential new customers and review financial data. Escalate any problematic checks with sales organization. Update databases with credit information.
- Other Duties as assigned including but not limited to; Sales Tax returns, freight claims.
Qualifications
Minimum Requirements:
- Associate’s Degree in Accounting or related field or 4-5 years’ experience in credit/collections.
- To perform this job successfully, an individual should have knowledge or be familiar with MS Word, MS Excel and Internet.
- JD Edwards is a plus
Desired Behaviors
- Strong analytical/problem solving skills.
- Effective verbal and written communication skills.
- Excellent attention to detail and accuracy are essential.
- Position requires organizational skills, and ability to work in a fast paced environment within designated time constraints to maintain service levels.
- Must be flexible and able to work well under pressure in a team environment
Desired Outcomes
- Effective communication with managers and employees
- Project management in an efficient and timely manner
- Data accuracy and confidentiality
- Identify solutions to resolve issues
- Meet deadlines
- Successful and effective teamwork
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stand.
The Accounts Receivable Specialist is responsible for the receivables processes related to cash application of premiums and direct bill receipts, timely discrepancy resolution, aged receivable analysis and preparation of reports as needed. Provides support to AR Credit & Collections team and other accounting functions with an emphasis on customer service, research, and analysis and problem resolution.
Key Responsibilities
- Research, reconcile and post cash receipts daily as received.
- Research and resolve client inquiries or disputes.
- Maintenance of designated AR accounts, including accountability for reducing delinquency, keeping record of charges and payments etc.
- Generate and coordinate client weekly reporting or billing.
- Review and organize collection work load according to degree and amount of delinquency to effectively collect past due balances.
- Strategically work with clients in collecting and processing payments,and working closely with internal departments and Sales Team to resolve any billing issues.
- Provide customer service regarding collection issues, review and maintain accounts for credit limits, resolve invoice discrepancies and short payments.
- Enlist the efforts of sales and senior management and other internal departments when necessary to accelerate the collection process.
- Communicate & follow up effectively with internal departments regarding customer accounts on a timely basis. Maintain accurate records in databases and provide reports on activities as needed.
- Monitor, analyze and release orders daily in accordance with policy requirements.
- Evaluate customer records and recommend payment plans based payment history, and purchase activity.
- Run credit check on potential new customers and review financial data. Escalate any problematic checks with sales organization. Update databases with credit information.
- Other Duties as assigned including but not limited to; Sales Tax returns, freight claims.
Qualifications
Minimum Requirements:
- Associate’s Degree in Accounting or related field or 4-5 years’ experience in credit/collections.
- To perform this job successfully, an individual should have knowledge or be familiar with MS Word, MS Excel and Internet.
- JD Edwards is a plus
Desired Behaviors
- Strong analytical/problem solving skills.
- Effective verbal and written communication skills.
- Excellent attention to detail and accuracy are essential.
- Position requires organizational skills, and ability to work in a fast paced environment within designated time constraints to maintain service levels.
- Must be flexible and able to work well under pressure in a team environment
Desired Outcomes
- Effective communication with managers and employees
- Project management in an efficient and timely manner
- Data accuracy and confidentiality
- Identify solutions to resolve issues
- Meet deadlines
- Successful and effective teamwork
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stand.